Please read these Terms & Conditions carefully before accessing or using the mykad99 platform. By registering an account or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these terms in full.
These Terms & Conditions form a legally binding agreement between you and mykad99. Use of the platform constitutes full acceptance of all terms set out herein.
mykad99 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any amendment constitutes acceptance of the revised terms.
These Terms & Conditions are governed by applicable international gaming authority regulations. Players are responsible for verifying that online gaming is permitted in their jurisdiction.
In these Terms & Conditions, the following definitions apply:
2.1 Access to and use of the mykad99 Platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you confirm that you meet this age requirement. mykad99 reserves the right to request documentary proof of age at any time and to suspend or permanently close any account where age verification cannot be satisfactorily completed.
2.2 Each individual may hold only one (1) registered account on the mykad99 Platform. The creation of multiple accounts ("multi-accounting") by the same individual is strictly prohibited and will result in immediate account suspension, forfeiture of all Funds and Bonuses, and may be reported to relevant authorities.
2.3 You warrant that all information provided during the registration process — including your full legal name, date of birth, residential address, and contact details — is accurate, complete, and current. You agree to maintain the accuracy of this information throughout the duration of your account.
2.4 mykad99 reserves the right to decline any registration application without providing reasons. Eligibility is subject to verification of identity and compliance with these Terms & Conditions.
2.5 You are solely responsible for ensuring that your use of the mykad99 Platform complies with all laws applicable in your jurisdiction. mykad99 makes no representation that the Platform is lawful in all jurisdictions and accepts no liability in respect of any User who accesses the Platform from a jurisdiction where online gaming is restricted or prohibited.
3.1 You are responsible for maintaining the confidentiality of your mykad99 login credentials, including your username and password. You must not disclose your credentials to any third party and must notify mykad99 support immediately if you suspect unauthorised access to your account.
3.2 mykad99 shall not be liable for any loss suffered as a result of unauthorised account access where the User has failed to take reasonable steps to protect their login credentials or has disclosed them to another party.
3.3 You may not allow any other person to use your mykad99 account. Accounts are non-transferable.
3.4 mykad99 may require identity verification (KYC) at any time. You agree to provide all documentation requested promptly. Failure to complete KYC may result in account suspension and the withholding of pending withdrawals pending satisfactory verification.
4.1 All transactions on the mykad99 Platform are conducted in Malaysian Ringgit (MYR). mykad99 supports deposits via Touch 'n Go eWallet, DuitNow, Boost, and major Malaysian bank transfers including Maybank, CIMB, and Public Bank. Minimum deposit amounts are displayed at the time of transaction.
4.2 mykad99 does not accept deposits from third-party payment sources. Funds deposited must originate from a payment method registered in the account holder's own name. Deposits identified as originating from third-party accounts will be returned and may result in account suspension.
4.3 Withdrawal requests are subject to identity verification and compliance checks. mykad99 reserves the right to request documentary evidence of the source of funds for any withdrawal. Withdrawal processing times are estimated at 30 to 60 minutes during operating hours but are not guaranteed.
4.4 mykad99 reserves the right to refuse or delay any withdrawal where there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms & Conditions.
4.5 Bonus funds are subject to Wagering Requirements before they are eligible for withdrawal. Bonus terms applicable to each promotion are published on the relevant promotions page. In the event of any conflict between the general terms set out herein and the specific bonus terms of a promotion, the specific bonus terms shall prevail.
5.1 mykad99 offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and Wagering Requirements attached to each promotion. General conditions applicable to all bonuses include:
5.2 Free spins and no-deposit bonuses are subject to maximum withdrawal limits as specified in the relevant promotion terms. Winnings derived from free spins in excess of the stated cap will be removed prior to withdrawal processing.
6.1 All bets placed on the mykad99 Platform are subject to the specific rules applicable to each game type — live casino, slots, sportsbook, poker, or football betting. Game-specific rules are accessible within each game interface and/or on the relevant category pages of the Platform.
6.2 Once confirmed, bets cannot be cancelled or amended. mykad99 will not be liable for bets placed in error by a User.
6.3 mykad99 reserves the right to void, suspend, or limit any bet at its sole discretion where there is reasonable cause — including but not limited to: technical errors in odds display, data feed malfunctions, or evidence of match-fixing or result manipulation.
6.4 Maximum bet limits apply to all games and betting markets and are displayed within the relevant game or market interface. mykad99 may impose additional account-level betting restrictions on individual players without prior notice.
6.5 In the event of any dispute regarding the outcome of a game or wager, the records held by mykad99's system logs shall be the definitive reference. Any bet result confirmed as settled shall be considered final, subject to the dispute resolution procedure set out in these Terms.
The following activities are strictly prohibited on the mykad99 Platform and may result in immediate account suspension, forfeiture of funds, and referral to law enforcement authorities:
8.1 All content on the mykad99 Platform — including but not limited to text, graphics, logos, game interfaces, software, data compilations, and design elements — is the proprietary property of mykad99 or its licensed suppliers and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for your personal, non-commercial entertainment. You may not reproduce, copy, distribute, or create derivative works from any Platform content without the express written consent of mykad99.
9.1 The mykad99 Platform is provided on an "as is" basis. To the maximum extent permitted by applicable law, mykad99 makes no warranty — express or implied — regarding the uninterrupted availability of the Platform, the accuracy of game outcomes, or the suitability of the Platform for any particular purpose.
9.2 mykad99 shall not be liable for any direct, indirect, incidental, consequential, or special losses arising from: Platform downtime or technical errors; loss of data; delays in payment processing; or any decision made by a User in reliance on information displayed on the Platform.
9.3 Nothing in these Terms & Conditions shall exclude or limit mykad99's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.
10.1 mykad99 is committed to the promotion of responsible gaming. The Platform provides deposit limit tools, session time reminders, cooling-off periods, and self-exclusion options accessible from every registered account's settings dashboard.
10.2 Self-exclusion requests submitted to mykad99 take effect immediately. Once a self-exclusion is active, mykad99 will use reasonable endeavours to ensure the excluded account cannot be used to place bets or access gaming products for the duration of the exclusion period.
10.3 If you believe that your gambling has become problematic, please visit our Responsible Gaming page for guidance, self-assessment tools, and support resources available to Malaysian players.
11.1 You may close your mykad99 account at any time by contacting customer support. All pending Wagering Requirements must be resolved before closing. Any withdrawable balance remaining at the time of closure will be processed in accordance with standard withdrawal procedures.
11.2 mykad99 reserves the right to suspend or permanently terminate any account where a breach of these Terms & Conditions is suspected or confirmed. In the event of termination for cause, mykad99 is not obligated to return any Bonus funds held in the account.
11.3 Termination of an account does not affect any rights or obligations accrued prior to the date of termination.
These Terms & Conditions and any dispute arising from your use of the mykad99 Platform shall be governed by applicable international gaming authority regulations. By using the Platform, you submit to the non-exclusive jurisdiction of the applicable regulatory framework.
For any queries regarding these Terms & Conditions, please contact the mykad99 customer support team via live chat on the Platform (available 10:00 AM to 2:00 AM MYT, seven days a week) or by email at:
These Terms & Conditions were last reviewed and updated on 1 January 2026. mykad99 reserves the right to update these Terms & Conditions at any time. The most current version will always be available at mykad99.win/terms-conditions.
Your mykad99 account and its verified balance belong exclusively to you. No funds can be removed without your authorisation outside of settled bets, applied bonus terms, or regulatory compliance requirements.
Every deposit, withdrawal, bet, and bonus transaction in your mykad99 account is logged and accessible from your account history dashboard. You can request a full statement at any time by contacting support.
Any dispute regarding a game outcome, bet settlement, or account action can be submitted to mykad99 support for review. All disputes are assessed against the official system logs, which serve as the definitive record.
As a mykad99 player you have the right to set deposit limits, activate session reminders, and request self-exclusion at any time. These tools are available directly from your account settings — no approval required.
Where material changes to these Terms & Conditions are planned, mykad99 will endeavour to provide advance notice via your registered email or a platform notification before the changes take effect.
mykad99 player support is available from 10am to 2am MYT, seven days a week. You are entitled to contact support for any account query, dispute, or responsible gaming assistance without restriction.
Now that you've reviewed the Terms & Conditions, log in to your mykad99 account and enjoy live casino, slots, sportsbook, and poker — all in MYR with instant Malaysian payments.
21+ only. Play responsibly. Subject to Terms & Conditions.